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Salesmsg Reviews

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Overall Rating

4.4
12 Reviews
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About Salesmsg

Salesmsg is a secure, simple, and scalable business texting & calling platform that allows companies to use a single SMS app for the entire organization. With Salesmsg, businesses can use two-way texting, SMS marketing, calling, and more, making it easy to engage with customers faster. Salesmsg is trusted by some of the world's best companies, and it has received numerous awards, including being voted #27 on the Inc 5000 Fastest Growing Companies list. Salesmsg enables users to send, receive, and manage SMS conversations online, regardless of location, with unlimited contacts, MMS capabilities, and chat assignment options. The platform also features integrations with popular apps like ActiveCampaign and HubSpot, as well as deep integrations with over 1,500+ apps via Zapier. Salesmsg also offers personalized inboxes for team collaboration, SMS broadcasting, and easy contact importing and exporting. Users can start a 14-day free trial and text or call from anywhere in the world.

Salesmsg Pros & Cons

Salesmsg is a two-way SMS and MMS business texting software that is known for its ease of use, automation features, real-time notifications, personalized templates, and smooth integration with other tools such as HubSpot, Infusionsoft, ActiveCampaign, Pipedrive, Marketo, and Zapier. It's highly regarded for its exceptional customer support and access to helpful training resources.

However, there are some areas where it could improve. Users have reported a lag on call forwarding and occasional bugs. The process of tagging each contact to create a group can be difficult. Some users have also expressed dissatisfaction with the customer service. The mobile app has been reported to be difficult to use, with struggles to load messages, making it less ideal for businesses that require mobility. Users often find themselves using the desktop app instead. There have also been reports of slow system performance and issues with the app not working well.

Overall, Salesmsg is a robust tool for businesses looking to enhance their communication with customers through text messaging, but it may not be the best fit for everyone due to the mentioned drawbacks. It's always recommended to consider these factors and evaluate if it meets the specific needs of your business.

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Salesmsg Customer Reviews (12)

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Raymond Farley
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Apr 11, 2023
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Sakinat Khadzhiyev
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Apr 11, 2023
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Apr 10, 2023
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Salesmsg Customer’s Q&A

user-name
SU
surajemb8
1 year ago

hello

Salesmsg Features and Benefits

Salesmsg is a platform that offers a variety of features and benefits for businesses. Here are some of the key features:

  1. Two-Way Business Texting: Send, receive, and manage SMS conversations online. This feature provides a simple dashboard to manage text message conversations online or on the go.

  2. Text from Any Number: Text using local, toll-free, landline, and short codes. This feature allows you to communicate with leads and customers the way they prefer.

  3. Team Collaboration: Whether you need a private inbox for each sales rep or a shared inbox for your support team to manage conversations together, Salesmsg makes it easy to design the perfect inbox for your needs.

  4. SMS Broadcasting: Quickly send a single personalized SMS or MMS text message in seconds. This feature allows you to upload your contacts, create a personalized text message, schedule or send your message now, track clicks & conversions, and see its performance.

  5. Deep Integrations: Connect Salesmsg to your favorite apps to seamlessly send personalized text messages, make calls, and track everything on your CRM system.

  6. AI Texting Assistant: This feature helps to enhance messaging and communication.

  7. Smart Text to Speech: Craft custom messages using Smart Text to Speech. Get basic/premium voices or create your unique AI voice.

  8. Text-to-Join Keywords: Capture leads, build SMS marketing lists, and personalize your SMS broadcasting campaigns using powerful Keywords.

These features are designed to make your SMS text messaging life a breeze. They help you to have direct conversations with your leads or customers using real local phone numbers from your area or toll-free numbers and instantly close deals, book appointments, and build real relationships.

Salesmsg Pricing

Salesmsg offers flexible pricing plans designed to fit your needs. You can estimate how many credits you are going to need and pick the plan that works for you. The plans range from as little as 250 credits per month to 50,000 and beyond.

The pricing for Salesmsg starts at $25 per month. They offer both monthly and annual plans. The annual plans offer up to 20% off compared to monthly pricing.

In addition to the standard plans, Salesmsg also offers a Pay As You Go plan. This is a great option for customers who don't need a recurring subscription of credits where you can purchase credits only when you need them.

All plans include a number (either local or toll-free) as well as a user seat. Additional numbers and seats can be added at any time.

Please note that all legacy plans created before November 30, 2021, are grandfathered into their current price and will remain on their current plan until they are upgraded to a currently offered plan.

Payment Method

Salesmsg accepts payments via credit/debit card. Payment by any other means, such as by check or wire transfer, is on a per-customer basis and must be agreed to by Salesmsg. Salesmsg currently accepts American Express, MasterCard, Discover and Visa credit/debit cards.

To help you avoid payment issues, you now have access to three payment methods. These include Primary, Backup and Auto-Recharge payment methods. You can easily manage the payment methods and switch between cards in your account.

Payments to Salesmsg may be prepaid via Credit Card, check, or ACH. Funds added to your account are converted to prepaid credits and are added to your account balance. All prepaid credits shall have an expiration date linked to the date of purchase (or most recent date of account recharge), at which point it shall expire automatically.

Salesmsg FAQs

FAQ

Salesmsg Alternatives

Here are the top 10 alternatives to Salesmsg:

  1. Heymarket: A business text messaging solution, designed to allow professionals to share smarter messages, from their own phone.
  2. Sakari: A bulk text messaging service for sending announcements, reminders, alerts, confirmations and marketing campaigns.
  3. Podium: Empowers local businesses to do more business in less time with the simplicity of text messaging.
  4. EZ Texting: The top-rated SMS marketing software is the smartest way to connect with mobile audiences.
  5. SimpleTexting: Provides Text Message Marketing and SMS Solutions that are Simple, Affordable & Effective!
  6. Textedly: A SMS marketing tool that offers features such as mass group texting, text scheduling and customizable auto replies.
  7. Brevo Marketing Platform: A comprehensive marketing platform that offers various marketing services.
  8. SlickText: Allows businesses to quickly and easily spread the word to their best customers with a simple text message.
  9. Attentive: The leader in SMS marketing, driving more subscribers and sales than any other SMS than the competition.
  10. Kenect: A cloud-based reputation management solution, which enables organizations of all sizes to engage with clients, capture payments and generate leads and reviews via text messages.

Each of these alternatives has its own strengths and weaknesses, so it's important to choose the one that best fits your business needs.

FAQ

Salesmsg Return Policy?

Salesmsg offers a 14-day trial to access the software. If you cancel within the first 14 days, you won't be charged the monthly subscription. Your account will be pro-rated and a refund will be issued less the amount of credits used. If you cancel after 30 days, you won't be charged again.

However, you are responsible for whatever charges have already been incurred for the current billing period. For example, if your billing cycle is on the 12th of every month, and you cancel on the 18th, you'll still have to pay for the current month, but you won't be charged again after that.

Cancellations must be done by submitting a support ticket through their support desk or live chat. Email requests to cancel do not constitute acceptance of any cancellation.

Closing an account with Salesmsg cannot be done by simply canceling the credit/debit card. Salesmsg will continue to treat this as an open account and the billing cycle will continue, resulting in a past due account that may be turned over to a third-party collection service.

Cancellation of an account does not dismiss outstanding invoices. At the time of cancellation, any outstanding balance must be settled. All cancelled accounts with an outstanding balance may be automatically turned over to a third-party collection service.

Billing disputes should be addressed to Salesmsg first before disputing with any third-party credit/debit card company or bank.

FAQ

How To Open A Salesmsg Account?

To open an account on Salesmsg, follow these steps:

  1. Enter your email address.
  2. Verify your account with a credit card.
  3. Select a phone number.
  4. Start texting!

The 14-day trial includes access to CRM integrations, two-way texting, and 25 message credits for testing. You can upgrade your account anytime to purchase more message credits.

Once you start your trial, enter the desired area code with the number picking prompt. Currently, you can choose from US and CAN numbers as well as Toll-Free phone numbers. If you have a specific number you would like to use, Salesmsg can help text enable that number for you.

Remember, the subscription includes an allotted amount of message credits that reset every time you enter a new month into your subscription. Each message credit is 160 characters. Unused subscription credits do not roll over.

Lastly, don't forget to upload your favorite selfie to Salesmsg. Head to settings, personal settings, and select the profile tab to upload your picture. This will be used as an indicator for which user did something on the platform.

If you encounter any issues or have further questions, reach out to the support team at support@salesmessage.com. They are there to help you get started and make the most out of your Salesmsg experience.

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